DC Broker Supervision

This course describes the responsibility that employing brokers have to supervise their affiliated licensees and unlicensed employees. Brokers must exercise reasonable and adequate supervision of their affiliated licensees as well as all transactions involving a real estate licensee.

Brokers establish policies, rules, and procedures in a written policy manual that outlines what the brokers expect of their salespeople, associate brokers, and office staff. The policy manual should cover basic topics such as brokerage relationships and other disclosures, prospecting, using social media, insurance, advertising, transaction paperwork, record retention, and commissions. Additionally, brokers must have a system for monitoring compliance with the policies and procedures adopted for the office.

Even though brokers supervise the activities of their licensees, occasionally problems do arise between buyers or sellers and their real estate agents during a transaction. Hopefully, the issue can be resolved quickly without a complaint being filed with the DC Real Estate Commission. The Commission has the right to investigate the actions of any broker, associate broker, or salesperson whose license or certificate was issued under the DC Real Estate License Law.

Licensees who follow the DC statutes and Commission Rules should be able to create a successful and rewarding for themselves. Remember, these are not suggestions.

The course contributes to the professional competence of brokers and reinforces their knowledge and skills in the real estate profession and is approved for 3 hours of continuing education.