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FAQs: General Questions

How does the Pass or Don’t Pay guarantee work?

The exam prep Pass or Don’t Pay guarantee ensures that you will pass your state’s licensing exam on the first attempt, if you complete our exam prep Program before the first exam attempt. This guarantee is applicable to students who purchase exam prep as a stand-alone program or as part of a course package.… More

General Questions
Why isn’t the money-back guarantee available in Florida or Tennessee?

Florida Statute 475.451 specifically prohibits education providers from offering a licensing exam pass guarantee as follows: 475.451 Schools teaching real estate practice. (3) It is unlawful for any person, school, or institution to . . . guarantee that its pupils will pass any examinations required for licensure . . . (4) Any person who… More

General Questions
Where do I get Adobe Reader?

Adobe Reader may be downloaded for free at https://get.adobe.com/reader/?promoid=HRZAC. More

General Questions
Is your site secure?

Yes. ColibriRealEstate.com uses Cybersource for secure credit card processing. More

General Questions
Who do I contact if I have a problem?

There are five ways to reach us: If you are looking to get licensed or enrolled, call our Enrollment Support between 8 a.m and 8 p.m. Monday-Friday and between 9:30 a.m. and 5 p.m. CST Saturday at 844-701-2946. If you are currently a student, call us between 8 a.m. and 7 p.m. Monday-Friday and… More

General Questions
What are the system requirements and browsers supported by Colibri Real Estate?

Operating Systems Windows Vista, 7 and 8 Microsoft no longer supports Windows XP (Still may work, but we do not support and recommend you upgrade) Mac OS X 10.4 to 10.9 (Linux Distributions not currently supported, but may work because our software is browser-based.) Browsers The general rule for browsers we support is as… More

General Questions
Do I need special computer skills to take courses from Colibri Real Estate?

No special computer knowledge is necessary to take Colibri Real Estate courses. More

General Questions
Do I need MS Office to take a course from Colibri Real Estate?

No. You only need an Internet browser for the course itself and Adobe Reader for supplemental materials. More

General Questions
Can I take my course on my smartphone or tablet?

Yes. Our courses are designed to allow students to study on any device with Internet access and a browser, including smartphones and tablets. Course final exams and unit quizzes should be taken on a PC or laptop. Our courses are iPad compatible, but we recommend using a computer for a better course experience. If… More

General Questions, Technology and Course Navigation
Can I take my course on my eReader?

That depends on your eReader model. Students may complete all course requirements on any device with Internet access and a browser. Early eReader devices, such as Kindle and Nook, do not support browser capabilities, although you may upload any PDF eBooks included in your course package. In order to complete your coursework, you will… More

General Questions, Technology and Course Navigation
What does “entirely online” mean?

Colibri Real Estate courses are delivered via the Internet, meaning you can access your course anytime, anywhere you have Internet access. The online format offers a self-paced virtual learning experience. More

General Information, General Questions
Are you approved in my state?

We only offer courses for states in which we are fully state-approved. You can contact your state real estate commission/department to verify our school name, Colibri Real Estate (may be listed as Colibri Real Estate, LLC LLC). Click your state below to verify our school: Alabama Alaska Arkansas California Colorado Florida Georgia Hawaii Illinois Indiana… More

General Questions