FAQs: General Questions
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Who is Colibri Real Estate?
Colibri Real Estate empowers real estate professionals to start or advance their career through unmatched learning solutions. We are a national education company that is building the future of real estate education. More
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FAQs About Our Name Change
Q: Why did Colibri Real Estate changing its name? A: Real Estate Express started with a mission to help real estate students launch their careers. To date, we’ve helped millions of people enter the profession, but we aren’t stopping there. To reflect who we are and the future we are building in real estate… More
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My course is expiring, how do I get more time?
If your course has expired or is nearing expiration, you have options within your course dashboard to gain more time. Here is how to do that: Log in Locate the course in question Click on “View Options” Select the option that is right for you: Extend – may come in 7, 30, and 60-day… More
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How does a livestream class work?
You can access your livestreaming class from your Account Dashboard. There will be a course card specific to the livestream class you are taking. That card will have an Open Webinar button you will click to enter the livestream webinar. Classes are scheduled at convenient times, both during the day and early evening or… More
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Are my livestream course hours reported?
If you take a livestream course in a state that has mandatory reporting, your hours will be reported the same as if you took a classroom or online course. Your welcome email contains the details for your state. More
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How do I access my livestream course completion certificate?
A certificate will not be available to you until you have completed and passed the course final exam. Once passed, your completion certificate will normally be available to print from your student dashboard. If you do not see your completion certificate after 72 hours, please reach out to us at 866.739.7277. More
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If I am signed up for a livestream class, when will I get my link to attend the class?
The link to your course is on your Account Dashboard. Log into your account then locate the course card for your livestream class. That card will have an Open Webinar button you will click to enter the livestream webinar. You will also get a reminder email shortly before your course begins with the link… More
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Why can’t I hear the livestream course?
Colibri Real Estate uses Internet audio, meaning you will listen to the livestream through your computer. The best way to connect your audio is to use a USB headset connected to your computer. If you don’t have a headset your computer speakers will work, but may have some background noise and can echo depending on… More
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What web browser should I use for a livestream course?
Colibri Real Estate livestream courses run in any of the following supported browsers: Internet Explorer, Mozilla FireFox, Google Chrome, and Safari. The best experience often comes from Google Chrome and Mozilla FireFox. We officially support the most current browser and current browser minus one major version. For example, if FireFox is on version 29,… More
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Do I have to be tech savvy to take a livestream course?
Our livestream courses are designed to streamline your user experience from start to finish. All you need is a computer or tablet with internet connection, a web camera, audio output (headphones or speakers), and a microphone (this can be the microphone built in to your device). More
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How do I increase the font size of my course material?
You can increase and decrease the font size on any page in your course by holding down the control button while clicking the + button. To shrink the font size, hold down the control button while clicking the – button. You can also adjust your font size in the menu bar of your Internet… More
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I keep getting an error message when I attempt to log in to my account. How can I access my courses?
Issue 1: Incorrect information. If you are attempting to log in and you get a message that the system can’t verify your information then you are not using the correct information that was entered when you enrolled in courses. You will need to contact Student Support at 866-739-7277 to verify your login information. They… More
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